PRIVACY POLICY

TATAIAS LLC (“TATAIAS LLC,” “TATAIAS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, contact us, request a quote, inquire about our transportation services, or otherwise interact with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information that you voluntarily provide to us, as well as certain information that may be collected automatically when you use our website.

Information You Provide

Depending on how you interact with TATAIAS, we may collect:

Full name
Business or company name
Email address
Phone number, when voluntarily provided
Information included in your transportation or service request
Pickup and delivery information
Shipment or load-related information
Other information you voluntarily provide when communicating with us

We only seek to collect information that is reasonably necessary to respond to your inquiry, provide transportation services, communicate with you, and operate our business.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website or hosting, security, analytics, or other service providers. This information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website usage information
Other technical information reasonably necessary to operate, secure, and improve the website

The exact information collected may depend on the technologies and third-party services implemented on our website.

2. HOW WE COLLECT INFORMATION

We may collect information through:

Contact forms
Quote or service-request forms
Emails or other communications you send to us
Information you provide while arranging transportation services
Our website
Cookies and similar technologies
Website security, hosting, and analytics services
Other lawful business interactions

3. HOW WE USE YOUR INFORMATION

We may use information we collect for legitimate business purposes, including:

Responding to inquiries
Providing transportation and logistics services
Preparing quotes and service estimates
Coordinating transportation and shipments
Communicating with customers and business clients
Managing customer relationships
Providing customer support
Confirming or discussing service requests
Improving our website and services
Maintaining website security
Preventing fraud, abuse, spam, or unauthorized activity
Maintaining business and operational records
Complying with applicable laws and legal obligations

We do not use customer information for purposes unrelated to our legitimate business operations unless we disclose the additional purpose to you or obtain your consent when required by applicable law.

4. INFORMATION SHARING AND DISCLOSURE

TATAIAS LLC does not sell or rent your personal information.

We may disclose information when reasonably necessary to operate our business or provide requested services.

For example, information may be shared with:

Service providers that assist us with website hosting, technology, security, communications, or business operations
Transportation or logistics partners when necessary to provide a requested service
Professional advisors, such as legal, accounting, or insurance professionals, when reasonably necessary
Government authorities or law enforcement when required by law
Courts or other parties when necessary to comply with legal obligations or protect our legal rights
A successor organization in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction

Third-party service providers that process information on our behalf are expected to handle information appropriately and only for authorized business purposes.

5. SMS AND TEXT MESSAGE PRIVACY

If you voluntarily provide your phone number and expressly opt in to receive SMS communications from TATAIAS LLC, your phone number and SMS opt-in information may be used to send communications related to our services, transportation requests, shipments, scheduling, customer service, or other communications for which you have provided consent.

We do not sell SMS information.

SMS opt-in information, including phone numbers collected for SMS purposes, will not be sold, rented, or shared with third parties or affiliate companies for their own marketing purposes.

Your consent to receive SMS communications is not a condition of purchasing transportation services.

Message and data rates may apply depending on your mobile carrier.

You may withdraw your consent to receive SMS communications at any time by following the applicable opt-out instructions provided in the message or by contacting us through our website.

6. CONTACT FORM AND PHONE NUMBER POLICY

To help protect our customers and our company from spam, scams, and unwanted calls, TATAIAS LLC may choose not to display a public telephone number on our website contact form.

Our contact process is designed to keep communication secure, direct, and professional.

When you submit an inquiry through our website, our team will review your request and respond as promptly as reasonably possible.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies, pixels, tags, local storage, or similar technologies.

These technologies may be used to:

Enable website functionality
Maintain website security
Understand how visitors use our website
Improve website performance
Remember certain preferences
Analyze website traffic

Some technologies may be provided by third-party service providers.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of portions of our website.

Important: TATAIAS should update this section to identify the specific analytics, advertising, cookie, or tracking services actually installed on the website.

8. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, platforms, or services.

Those third parties operate independently from TATAIAS LLC and may have their own privacy policies and terms of use.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policies of any third-party website you visit.

9. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

Our approach to security may include limiting access to information, using appropriate technical safeguards, maintaining secure systems, and taking reasonable precautions when information is transmitted or stored.

The FTC recommends that businesses collect only information they need, limit access, secure information during transmission and storage, and safely dispose of information that is no longer needed.

However, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing and documenting services
Maintaining business and transaction records
Responding to customer inquiries
Resolving disputes
Protecting our legal rights
Preventing fraud or abuse
Complying with legal, regulatory, tax, accounting, insurance, or other business obligations

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

11. YOUR PRIVACY RIGHTS

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request information about the personal information we collect
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used or disclosed
Opt out of certain forms of sale or sharing, where applicable
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable law

Some rights are subject to exceptions and limitations under applicable law.

12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Depending on applicable law, California residents may have rights including the right to:

Know what categories of personal information are collected
Know the purposes for which personal information is collected or used
Know the categories of sources from which personal information is collected
Know the categories of third parties with whom personal information is disclosed
Request access to certain personal information
Request deletion of personal information, subject to applicable exceptions
Request correction of inaccurate personal information
Opt out of the sale or sharing of personal information, where applicable
Limit certain uses of sensitive personal information, where applicable
Receive equal treatment for exercising privacy rights

California's current Attorney General guidance describes these rights and requires covered businesses to explain how consumers can exercise applicable rights.

How to Submit a California Privacy Request

To exercise an applicable privacy right, you may contact TATAIAS LLC through our website:

TATAIASLLC.COM

We may need to verify your identity before completing certain requests in order to protect personal information from unauthorized disclosure.

We will process qualifying requests in accordance with applicable law.

13. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

TATAIAS LLC does not sell personal information for monetary consideration.

We also do not share SMS opt-in information or phone numbers collected for SMS purposes with third parties or affiliates for their own marketing purposes.

If our practices change in a way that constitutes a sale or sharing of personal information under applicable privacy law, we will update this Privacy Policy and provide any legally required opt-out mechanisms.

14. CHILDREN'S PRIVACY

Our website and transportation services are intended for businesses and general audiences and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

15. DO NOT TRACK SIGNALS

Some web browsers may transmit “Do Not Track” or similar signals.

Because there is not necessarily a uniform industry standard for responding to these signals, our website may not respond to all such signals in the same manner.

Where applicable law requires us to recognize a browser-based privacy preference signal, we will process that signal as required by applicable law.

16. BUSINESS TRANSFERS

If TATAIAS LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.

Any such transfer will remain subject to applicable privacy and data-protection requirements.

17. LEGAL DISCLOSURES

We may disclose personal information when we reasonably believe that doing so is necessary to:

Comply with applicable law or legal process
Respond to a lawful request from a governmental authority
Enforce our agreements
Protect our rights, property, or safety
Protect the rights, property, or safety of our customers or others
Investigate fraud, security issues, or unlawful activity

18. YOUR RESPONSIBILITY WHEN PROVIDING INFORMATION

When submitting information to TATAIAS LLC, you should provide information that is accurate and current.

If you provide information belonging to another individual, you represent that you have the appropriate authority or permission to provide that information where required by law.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect and use information.

20. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact TATAIAS LLC through our website:

TATAIAS LLC

TATAIASLLC.COM

TERMS OF USE & SMS TERMS AND CONDITIONS

By accessing our website, submitting a request, requesting transportation services, or opting in to receive SMS communications from TATAIAS LLC, you acknowledge that you have read, understood, and agree to these Terms.

1. USE OF OUR WEBSITE

Our website is provided to allow customers and prospective customers to learn about our transportation and logistics services, submit inquiries, request information, and communicate with TATAIAS LLC.

You agree to use our website only for lawful purposes and in a manner that does not:

Violate any applicable law or regulation
Infringe upon the rights of another person or business
Interfere with the operation or security of our website
Attempt to gain unauthorized access to our systems
Submit false, misleading, or fraudulent information
Introduce malicious software or harmful code
Use our website for spam, scams, or unauthorized solicitation

We reserve the right to restrict or terminate access to our website when reasonably necessary to protect our business, customers, systems, or other users.

2. TRANSPORTATION SERVICES

Information presented on our website is provided for general informational purposes.

Transportation services, availability, pricing, scheduling, routes, and other service details may vary depending on the specific shipment or customer request.

A request submitted through our website does not automatically create a binding transportation agreement or guarantee that TATAIAS LLC will accept or perform the requested service.

Specific transportation services may be subject to separate agreements, quotes, confirmations, bills of lading, rate confirmations, or other applicable documentation.

3. ACCURACY OF INFORMATION

You agree to provide accurate and complete information when submitting a request or communicating with TATAIAS LLC.

Accurate information is important for the proper coordination of transportation services, including shipment details, pickup and delivery information, contact information, and other relevant details.

You are responsible for promptly notifying us if information you have provided changes or is inaccurate.

4. SMS CONSENT AND COMMUNICATION

If you voluntarily opt in to receive SMS messages from TATAIAS LLC, you agree to receive text messages from us at the telephone number you provide.

Your consent is not required as a condition of purchasing transportation services.

SMS communications may include service-related messages such as:

Shipment updates
Appointment reminders
Scheduling communications
Follow-up messages
Quote or inquiry follow-ups
Customer service communications
Other messages directly related to your transportation request or relationship with TATAIAS LLC

Example:

“Hello, this is a friendly reminder regarding your upcoming shipment appointment with TATAIAS LLC at [Location] on [Date] at [Time]. Reply STOP to opt out.”

Actual message content will depend on your specific interaction with TATAIAS LLC.

5. SMS MESSAGE FREQUENCY

Message frequency may vary depending on your transportation needs and your interactions with TATAIAS LLC.

You may receive multiple messages when necessary to coordinate a shipment, appointment, inquiry, or other service-related communication.

We do not guarantee a specific number of messages per week or month.

6. MESSAGE AND DATA RATES

Message and data rates may apply depending on your mobile carrier and service plan.

TATAIAS LLC is not responsible for charges imposed by your mobile carrier.

Carrier charges may vary depending on your mobile plan and whether you are traveling domestically or internationally.

7. HOW TO OPT IN

You may voluntarily opt in to receive SMS communications from TATAIAS LLC through an applicable online form or other authorized consent method.

For example, an SMS consent checkbox may state:

“By checking this box, I agree to receive SMS messages from TATAIAS LLC regarding my inquiries, shipments, appointments, and related services. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out and HELP for assistance. Consent is not a condition of purchase.”

You should only provide a phone number for SMS communications if you are authorized to use that number and consent to receiving messages.

8. HOW TO OPT OUT

You may stop receiving SMS messages at any time.

To opt out, simply reply:

STOP

to any SMS message received from TATAIAS LLC.

After receiving an opt-out request, we will take reasonable steps to stop sending further SMS messages, except where additional communication may be necessary for legally permitted purposes.

You may also contact us through our website to request removal from SMS communications.

9. HELP AND SUPPORT

For assistance with SMS communications, reply:

HELP

to an SMS message from TATAIAS LLC.

You may also contact us through:

TATAIASLLC.COM

10. SMS PRIVACY

TATAIAS LLC respects your privacy.

Phone numbers and SMS opt-in information collected for SMS communications are not sold, rented, or shared with third parties or affiliate companies for their own marketing purposes.

For additional information about how TATAIAS LLC collects, uses, and protects personal information, please review our Privacy Policy.

11. NO GUARANTEE OF SMS DELIVERY

SMS communications depend on telecommunications networks and mobile carriers. TATAIAS LLC cannot guarantee that every message will be delivered successfully, immediately, or without interruption.

Delivery may be affected by network availability, carrier restrictions, device settings, geographic location, or other factors outside our reasonable control.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, the content appearing on this website—including text, graphics, logos, photographs, designs, trademarks, and other materials—is owned by or licensed to TATAIAS LLC and may be protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except as permitted by applicable law.

13. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, platforms, or services.

These third parties operate independently from TATAIAS LLC and may have their own terms and privacy policies.

TATAIAS LLC does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

14. DISCLAIMER

To the extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.

We make reasonable efforts to maintain accurate and useful information, but we do not guarantee that the website will always be complete, current, uninterrupted, secure, or free of errors.

Information displayed on the website should not be interpreted as a guarantee of availability, pricing, transportation capacity, delivery time, or service acceptance unless expressly confirmed by TATAIAS LLC.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, TATAIAS LLC and its owners, officers, employees, agents, contractors, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or inability to use the website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Specific transportation services may be governed by separate contractual terms that address liability, claims, cargo, delivery, and other matters.

16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TATAIAS LLC and its owners, officers, employees, agents, contractors, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

Your violation of these Terms
Your misuse of our website
Information you knowingly provide that is false or misleading
Your violation of applicable laws or third-party rights

17. CHANGES TO THESE TERMS

We may update these Terms of Use and SMS Terms and Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or continued participation in our SMS communications after an update means that you acknowledge the revised Terms, to the extent permitted by applicable law.

18. GOVERNING LAW

These Terms shall be interpreted and applied in accordance with the laws applicable to TATAIAS LLC, except to the extent that applicable federal or state law requires otherwise.

Any dispute arising from these Terms or your use of our website will be subject to the jurisdiction of the courts having lawful authority over the matter.

This section should be customized by your attorney to identify the specific governing state law and venue applicable to TATAIAS LLC.

19. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any separate agreements applicable to transportation services, constitute the applicable terms governing your use of our website and communications with TATAIAS LLC, except where a separate written agreement expressly provides otherwise.

21. CONTACT US

If you have questions regarding these Terms, our SMS communications, or our website, please contact us through:

TATAIAS LLC

TATAIASLLC.COM

We are committed to keeping communication direct, professional, secure, and customer-focused